Managed AI Services
AI Orchestration for Regulated Industries.
AI is a lifecycle, not a one-time launch.
Wherever you are in your AI journey, Abacus meets you there and moves you forward.
AI is reshaping how regulated businesses operate, compete, and create value. The firms that succeed aren’t the ones moving fastest; they’re the ones moving with discipline, pairing innovation with governance, security, and operational maturity.
As a global managed service provider, Abacus doesn’t just consult on AI, we orchestrate it. We select, integrate, govern, and continuously manage best-of-breed AI tools and platforms inside the environments we already run and secure for our clients.
Vendor-Agnostic, Compliance-First AI Orchestration
AI is not a product you buy; it’s a capability you operate. The foundation of our Managed AI Service is our IT and security discipline. With a mature strategic consulting team and the operational depth of an 800+ person managed services platform, Abacus is positioned to create a lasting impact for your business with AI.
Holistic AI Orchestrators
Vendor-agnostic by design, orchestrating the best of Microsoft, OpenAI, Anthropic, Google, and specialty AI built for financial services and healthcare, vetted to fit your stack and risk posture.
Compliance-First
Built on a mature GRC practice, our AI governance frameworks are grounded in NIST AI RMF, SEC, FINRA, OCC, DORA, HIPAA, GLBA, and other global regulatory expectations.
Unified Virtual Advisory Team
Through our VTE service, we offer coordinated vCIO, vCTO, vCISO, and vCAIO strategy delivered as one conversation, not three contracts.
Continuously Managed
Not one-time consulting but an ongoing managed service that compounds value as your AI footprint scales.
A Circular Lifecycle. Enter at Any Stage.
AI maturity isn’t a one-way road with a single starting line. It is a continuous cycle of governance, enablement, operations, and innovation — and it never stops moving.
Abacus’ AI framework is circular, not linear. Clients engage wherever the need is greatest — a regulator’s inquiry, a shadow-AI exposure, a stalled pilot, or a board mandate to do more with AI. We meet you at that moment and carry you through the full cycle.
The Four Pillars of the Abacus AI Lifecycle
Govern
Establish the foundation for secure, compliant AI. AI readiness assessments, policy frameworks, regulatory alignment, shadow AI audits, and risk and vendor assurance.
Enable
Securely deploy AI where it creates real business value. Workflow automation, secure assistant and agent deployment, enterprise AI enablement, custom orchestration, and change management.
Operate
Run AI with the same rigor you run your business. Continuous environment monitoring, AI security operations, drift and agent health evaluation, posture management, and incident response for AI systems.
Innovate
Turn AI from a tool into a competitive advantage. AI discovery workshops, emerging technology evaluation, process reimagination, and disciplined ROI measurement.
Understand Where Your Firm Is On Your AI Journey
The AI Risk and Readiness Assessment is designed for healthcare and financial services firms that can’t afford to get AI wrong. Built to help businesses understand their AI maturity, the assessment establishes a baseline, identifies gaps, and defines the right next steps regardless of where you are today.
Designed for the Financial Services & Healthcare Industries
AI doesn’t sit on top of your business; it runs inside it, touching your data, your endpoints, your identities, your networks, and your regulators’ expectations.
AI in Financial Services
- Hedge funds, PE, RIAs, asset managers, and family offices are deploying AI for LP reporting, deal sourcing, due diligence, and back-office ops — often without formal policies, model risk frameworks, or acceptable use guidelines.
- Regulators are moving on AI around the world. SEC predictive analytics rule, FINRA Reg Notice 24-09, and more are creating compounding compliance pressure.
- Shadow AI is a real exposure. Staff are using AI tools independently, creating data leakage, IP, MNPI, and Reg S-P risks that most firms haven’t inventoried, let alone governed.
AI in Healthcare
- Health systems and group practices are deploying AI for clinical documentation, RCM, prior authorization, and care coordination — often without formal governance, BAAs, or PHI controls in place.
- HHS-OCR is enforcing HIPAA against AI vendors directly and ONC’s HTI-1 / HTI-2 rules now require AI transparency in certified EHRs.
- Shadow AI is everywhere with clinicians, billing, ops, and revenue cycle staff using AI tools without policies in place.
Managed AI FAQ
Abacus has a deep bench of experienced Governance, Risk, and Compliance (GRC) experts who specialize in serving highly regulated industries, like financial services and healthcare. For our managed AI clients, we start by governing what you already have (establishing policy, access controls, and an evidence trail) then enable approved tools with data protection in place, and monitor use continuously. Controls are mapped to the frameworks your regulators use, and we’re already specialists in, like SEC, DORA, DFSA, FSRA, SOC 2, HIPAA, HITECH, and more.
Abacus specializes in working with firms in highly regulated industries, including financial services. We align AI controls to SEC, FINRA and the frameworks examiners cite (including NIST AI RMF and ISO 42001). Our firm also maintains an audit trail of AI use.
Abacus focuses on serving highly regulated industries, like healthcare. To meet HIPAA compliance, we discover and classify PHI before it’s exposed to AI, preventing it from leaking into AI tools. We also control who and what can access AI systems, and retain records to HIPAA standards so clinicians and staff can use AI without putting protected data at risk.
Abacus is uniquely positioned to deliver AI governance as an operational managed service inside the environments we already run for clients, not as a one-off strategy engagement or a single tool. As a managed IT and cybersecurity service provider, we are purpose-built for regulated industries, and our provider-agnostic approach is designed to keep pace as AI tools and rules change.
Our AI Risk and Readiness Assessment scores where you stand across strategy, data, security, and operations and produces a prioritized roadmap, helping you make the right AI decisions for your organization. We ensure investment goes to the use cases with the highest value while controlling risk.
We measure ROI by tying each AI initiative to measurable business outcomes agreed up front (time saved, risk reduced, cost avoided, etc.) and tune the work against those KPIs. We also help avoid the hidden costs that erode AI ROI, like data exposure, unbounded token use, and tool sprawl.
Concern around data privacy is very valid when it comes to employee AI use. As a part of our managed AI service, we find and classify your sensitive data, stop it from entering or leaking through AI tools across browsers and devices, and give power users fast, safe access within guardrails. You get protection without shutting adoption down.
Abacus governs and secures the AI you already use, closing the compliance, data-protection, and oversight gaps that grow as adoption scales. We ensure the impact you’re seeing from existing AI tools in your environment doesn’t get tripped up by your next audit finding or data incident.
Unsanctioned AI use by employees without your IT team’s knowledge or approval is called Shadow AI. This is a common problem for organizations, and we handle it: we detect sanctioned and unsanctioned AI use across your environment, score the risk, and guide users toward approved tools or implement controls.
Abacus both manages and advises on AI in addition to creating custom built solutions, within limits. We advise at the executive level and we implement and configure proven AI platforms, including governed agents with human oversight. We also stand up bespoke agents and evals to supercharge your existing AI capabilities as needed.
No. Our approach is model-agnostic by design, so you can change or diversify the underlying AI as the market shifts without rebuilding your governance. We work with most top AI vendors and providers and can work with you to find the right fit for your business needs.
It’s true that the AI landscape is shifting fast but, as a managed IT and cybersecurity provider, Abacus has the processes and people in place to react and pivot as needed. For our AI program, a live agentic cadence (in addition to our existing human advisory) tracks new AI features, tools, and regulatory changes and triages them for you, so your policies and controls keep pace and don’t get stale.
Move Forward with AI with Confidence.
Whether you are evaluating your first use case, scaling AI across your business, responding to a regulator, or reimagining your operating model, there is no wrong place to begin.