Advancing Healthcare IT for Quality: JPAFHC Recognized by HRSA for Its Commitment to Better Care

At a Glance

Client: Joseph P. Addabbo Family Health Center (JPAFHC)

Industry: Federally Qualified Health Center

Location: New York City

Abacus Services: Managed IT Services, Healthcare IT Consulting, Data Analytics, Strategic Technology Advisory

EHR: eClinicalWorks

Recognition: 2026 HRSA Advancing Health Information Technology for Quality Award

The Challenge

For community health centers, technology and data are more than operational tools. They are essential to supporting quality care, meeting reporting requirements, securing funding, and making informed decisions across the organization.

For Joseph P. Addabbo Family Health Center (JPAFHC), a Federally Qualified Health Center serving Southeast Queens and Red Hook, Brooklyn, that means managing and reporting data across a complex healthcare environment while continuing to look for ways technology can improve care.

JPAFHC uses eClinicalWorks and, like other community health centers, is responsible for reporting data across multiple programs and requirements, including the Uniform Data System (UDS), patient-centered medical home accreditation, and other federal reporting requirements.

At the same time, healthcare is becoming increasingly data-driven. New technologies, including artificial intelligence, are creating new opportunities while also raising important questions around data integrity, governance, security, and responsible implementation.

JPAFHC needed a technology partner that could help them navigate those demands – not simply by keeping their systems running, but by helping connect technology, data, and strategy to the organization’s broader mission.

The Solution

Abacus Healthcare serves as JPAFHC’s managed services provider, providing ongoing healthcare IT guidance, data analytics, and strategic support across the health system.

As JPAFHC’s lead consultant, Avian Tisdale works closely with the organization on a weekly basis, partnering with leadership and Abacus’s analytics team to evaluate how technology and data can support the health center’s priorities.

The work covers everything from highly specific reporting questions to larger strategic initiatives.

Together, the teams look at:

Data Integrity & Reporting: Supporting the accuracy and reliability of the data JPAFHC uses for UDS and other required reporting.

Data Governance: Helping establish the oversight and processes needed to understand how data is collected, managed, analyzed, and used.

Quality Management: Connecting technology and analytics to quality initiatives and organizational goals.

Revenue Cycle: Exploring how data and technology can support operational and financial decision-making.

Strategic Initiatives: Providing technology guidance as JPAFHC evaluates new programs, services, and investments.

Emerging Technology: Evaluating how AI and other technologies could support the organization while maintaining appropriate focus on data integrity and responsible use.

The partnership is intentionally ongoing. Rather than addressing technology needs one project at a time, Abacus works alongside JPAFHC to understand the organization, its data, and the decisions leadership needs to make.

“The data is important. How we govern it is particularly important, and that’s where I come in as the lead consultant.”
— Avian Tisdale, Abacus Healthcare

The Recognition

That commitment to using technology to support quality care was recognized in 2026 when Joseph P. Addabbo Family Health Center received the HRSA Advancing Health Information Technology for Quality Award.

JPAFHC shared that the recognition reflects its continued commitment to leveraging technology to strengthen care coordination, enhance quality and patient safety, and improve the overall patient experience.

For JPAFHC, the award represents a broader commitment to using technology thoughtfully to support its patients, providers, and communities.

For Abacus, it is also a meaningful reflection of the work happening behind the scenes – the ongoing collaboration around data, technology, reporting, governance, and strategy that helps support JPAFHC’s healthcare mission.

The Results

HRSA Recognition for Healthcare IT

JPAFHC’s work was recognized with the 2026 HRSA Advancing Health Information Technology for Quality Award, highlighting its commitment to leveraging technology to support quality, patient safety, care coordination, and the patient experience.

A More Strategic Approach to Healthcare IT

Through its ongoing partnership with Abacus, JPAFHC has access to healthcare IT expertise that extends beyond traditional managed services. Weekly collaboration provides a consistent forum to evaluate technology, analytics, reporting, and strategic priorities together.

Data That Supports Better Decisions

With data playing an increasingly important role in healthcare operations, JPAFHC and Abacus work together to ensure data considerations are part of broader organizational conversations – from required reporting to quality management and strategic planning.

Technology Aligned with the Mission

Rather than treating IT as a standalone function, JPAFHC continues to look for ways technology can support its larger goal: delivering high-quality, patient-centered care to the communities it serves.

Why Abacus

For JPAFHC, the value of a healthcare IT partner goes beyond infrastructure and technical support. It is having a team that understands the unique demands of community health centers and can connect technology to the operational and clinical realities of healthcare.

Abacus brings that perspective to the relationship through ongoing collaboration between JPAFHC leadership, its lead consultant, and Abacus’s analytics team.

That means conversations can move seamlessly from a specific reporting need to a broader discussion about data governance, quality, revenue cycle, emerging technology, or a potential strategic initiative.

As healthcare continues to evolve, that combination of managed IT services, healthcare expertise, analytics, and strategic guidance gives JPAFHC a partner that can evolve with it.

The 2026 HRSA Advancing Health Information Technology for Quality Award is a recognition of JPAFHC’s commitment to that work and Abacus Healthcare is proud to be part of the technology partnership supporting it.

Together, we drive healthcare forward.

Learn more about how Abacus supports its healthcare clients here.