Managed Cloud and Infrastructure

Abacus supports multi-cloud Microsoft Azure, Amazon Web Services (AWS), and private cloud environments, delivered through fully managed public, private, or hybrid, cloud infrastructure models depending on your organizational requirements. We design, operate, and secure production and disaster‑recovery environments across these platforms, providing consistent governance, security controls, and operational accountability. This approach gives organizations the flexibility to run workloads where they perform best while maintaining resilience, compliance, and clear visibility across the entire infrastructure estate.

Abacus can assume full responsibility for day‑to‑day IT management in a fully managed model, covering monitoring, patching, incident response, change control, and operational governance end‑to‑end. For organizations with in‑house teams, we also offer co‑managed models where responsibilities are clearly defined. The level of responsibility is deliberately flexible and documented through defined operating models and SLAs, ensuring accountability without ambiguity.

Security at Abacus is managed through a layered, integrated model that spans cloud, network, and user environments with consistent governance and oversight. We centrally manage identity and access controls, endpoint protection, and secure network architecture, while continuously monitoring activity across cloud platforms, infrastructure, and users. Security operations are delivered 24×7 by dedicated teams, with proactive threat monitoring, incident response, and policy enforcement built in to meet regulatory requirements. This unified approach ensures security is applied consistently, reduces risk across the environment, and maintains audit‑ready compliance.

Abacus’ services are purpose‑built to support highly regulated financial services and healthcare organizations, with solutions designed to align to requirements from regulators such as the SEC, FCA, FINRA, HIPAA, and HITECH. We deliver compliance‑focused managed IT, cybersecurity, and GRC services, including risk assessments, identity and access controls, audit‑ready reporting, and ongoing monitoring, to help organizations meet regulatory and due‑diligence expectations. Our teams have deep vertical expertise and operate within frameworks tailored specifically for regulated environments, reducing risk without slowing operations.

Abacus delivers cloud and infrastructure as a single, integrated stack that natively connects multi‑cloud environments with managed networking, secure desktops, and enterprise voice. We design and operate cloud platforms alongside fully managed networks, cloud desktops, and VoIP services so identity, security, performance, and availability are consistent across all layers. This unified approach eliminates handoffs between vendors, simplifies operations, and ensures reliable user experiences, from application access to collaboration and communications. The result is a cohesive, secure environment that scales seamlessly while remaining compliant and resilient.

We provide clients holistic transparency through our abacusPortal, which gives real‑time visibility into system performance, service activity, security posture, and incidents across your environment. Leaders can access dashboards, reports, and audit‑ready documentation covering uptime, tickets, vulnerabilities, security events, and remediation status, with the ability to drill into details as needed. Security incidents are monitored 24×7 by our operations teams, with clear escalation, timely notifications, and post‑incident reporting that documents actions taken and outcomes.