Under attack now? Contact us immediately.
Our globally recognized incident response team moves fast to contain threats, remove attackers, and begin restoring your critical systems.
Every minute matters. If you believe your organization is experiencing a ransomware attack or other cyber incident, take the following steps immediately:
- Submit our urgent incident form by clicking below
- Pause snapshots and backups
- Do not restore over infected systems or overwrite impacted data
- Lock down inbound and outbound internet access
- Contact your legal counsel
Our incident response team will respond within 15 minutes and begin containment and recovery process. We can support you immediately, regardless of insurance status.
- 200k+
-
hours of frontline incident response work supporting organizations across complex, high-pressure cyber incidents.
- 500+
-
Clients recovered from catastrophic cyberattacks
What we deliver
When a cyber incident hits, speed and clarity are critical. We act as your partner and bring structured crisis management and coordinated recovery to restore stability fast. Our goal is simple: minimize downtime and revenue loss and restore your business operations as quickly and securely as possible.
Specialized support includes:
- Immediate containment efforts to stop the spread of ransomware or other malicious activity
- Rapid restoration of core systems, with recovery efforts beginning within the first 48 hours
- Experienced ransomware response from specialized, senior engineers
- Digital forensics and root cause analysis to understand how the breach occurred
- Comprehensive infrastructure recovery, across servers, networks, and critical platforms
- Post-incident hardening recommendations to strengthen resilience and reduce the risk of repeat attacks
Emergency Incident Response
Abacus Emergency Incident Response delivers rapid, expert support during critical incidents, responding within 15 minutes, 24×7, to contain threats and restore operations.
Incident Response Retainer
An Incident Response Retainer gives you immediate access to senior engineers who understand your environment and can begin recovery within 15 minutes, with no onboarding delays or contract negotiations.
Why organizations and insurance providers trust Abacus
Incident response demands frontline experience, close, collaborative partnerships, and speed. When time is critical, you need a team that knows exactly what to do next.
Senior engineers and incident response managers
Our team specializes in ransomware recovery and commonly targeted systems, including VMware, Hypervisor, and Active Directory
24x7x365 response team
Supporting organizations worldwide both remotely and onsite
Proven process
Trusted across industry partnerships and highly regulated environments
In-house coordination
We work wiith legal, forensics, and insurance partners
Support for impacted organizations
Regardless of cyber insurance status
When it matters most, we move fast
Want more information? Contact us.
Frequently asked questions
With 24x7x365 support and a 15-minute guaranteed response time, Abacus immediately begins limiting the impact of a breach upon engagement. Our specialized emergency incident response team quickly restores companies of all sizes to operational status when they are hit with a cyberattack.
Yes, Abacus can engage immediately if you are in the middle of an active ransomware attack. Our incident response team can work independently, alongside your internal IT team, or coordinate directly with existing third‑party providers. We bring structure, leadership, speed, and recovery expertise into an active engagement without disruption.
Yes, our team has close, collaborative relationships with partners across the incident response ecosystem. We frequently work with legal, insurance, and forensics partners to provide clients with a holistic ransomware recovery team.
Yes, Abacus supports all organizations, regardless of insurance status.
Our team has helped hundreds of clients recover their systems after a cyberattack. Tasks typically include but are not limited to rebuilding virtualization environments (VMware/Hyper-V/Nutanix/ProxMox; both physical hosts and virtual machines), a thorough active directory (AD) hygiene review, and working with the client and other partners to get all business critical and non-critical systems back into production.
Abacus frequently works with trusted partners to provide services like threat actor negotiation and ransom payment facilitation. During an incident, it is important that specialized experts are assembled, allowing each team to focus on what they do best and recover the client faster.
After an incident, Abacus is ready to help you transition from recovery to stability to resilience. We provide immediate recommendations and solutions to help you avoid a repeat incident, including both project-based infrastructure hardening efforts and managed services. We help instil confidence in your environment today while strengthening your ability to minimize the impact of an incident again in the future. Cyberattacks are inevitable; partner with Abacus to take them from business down to a support ticket.